Author Archive

Monday, December 12th, 2011 | Author: John Boyd

Some people who join large networking organizations are terrifically successful. They not only use the discounts and attend events, but do a few simple things that are easy, but out of the ordinary, to work the system and squeeze every drop of value from their membership.

It’s even more important in today’s economic environment to maximize your benefits. In a live teleseminar conducted in January, Steve Siebold, a world-class speaker and coach, said “Right now you should focus only on profit-producing activities.”

Membership in a networking organization can be a profit-producing activity especially if you leverage what they offer. Wouldn’t you like to be one of their members who benefit the most? Here are seven simple strategies to apply now.

Strategy #1: Know the Benefits

Go to a new member orientation or ask for a one-on-one session with the Membership Director, Membership Chair, or even the CEO. They will gladly tell you as much as they can because they want you to renew next year.

Strategy #2: Develop a Relationship with the Staff

They will remind you of events, give you insider information on policy decisions, and include you in informal focus groups to determine future activities. Staff also gives referrals to callers and make suggestions to the executive officers on whom to use for goods and services. As always, we refer people we know, like and trust. If you organization is almost completely volunteer run, seek out board members, too.

Strategy #3, #4, and #5: Be Consistent, Persistent, and Insistent

Become a regular (be consistent). Other members will get to know you better, see you as a resource and will be more comfortable doing business and sending referrals to you.

Stick with the organization (be persistent) once the newness and initial excitement wear off. Networking is a long-term investment in our businesses, not a short-term solution to poor sales or a job-search.

Make sure that staff is providing you with the benefits that were promised when you joined (be insistent). Understand that most non-profit organizations are chronically understaffed or are run by volunteers. They may be overwhelmed, but the squeaky wheel gets the grease. It’s also gratifying for staff to know that someone is using the benefits they’ve worked hard to find.

Strategy #6: Offer an Exclusive Discount

Membership organizations should always be open to providing more benefits. If you give a discount or freebie to other members, the organization will very likely promote your offer (and your company) without any cost to you. Be sure that it is a truly valuable benefit they can’t otherwise get, or it will look like a flimsily disguised advertisement. The local phone directory provides a benefit that is so good I use it as one of my major selling points. Think the exposure pays off for them? You betcha.

Strategy #7: Advertise Your Membership

Promote the fact that you invest in local organizations. It matters to your customers. For example, a study conducted in August of 2007 by the American Chamber of Commerce Executives found that 63% of people are more likely to buy from a small business that is a member of a Chamber of Commerce. But people have to know you are a member to be influenced. Make sure your membership plaque is up to date, ask for window stickers, use their logo on business cards, letterhead, and your website. If your organization is well regarded, then this should apply whether or not it’s a Chamber.

If you apply these seven strategies, you’ll get the maximum value out of your membership.

About the Author: Beth Bridges is The Networking Motivator™ and creator of the 5 Part Networking Success Plan ™, a simple networking system that can help anyone from business owners to sales agents to college students develop a powerful network. Subscribe to the weekly Networking Motivator Newsletter at www.thenetworkingmotivator.com for a quick boost of networking inspiration, information and motivation.”

If you liked this article, tell all your friends about it. They’ll thank you for it. If you have a blog or website, you can link to it or even post it to your own site (don’t forget to mention www.meetingwave.com as the original source).

Tuesday, November 01st, 2011 | Author: John Boyd

For any new parent, getting out to network to meet people becomes a challenge. There are feedings, diapers to change, baths…and trying to get the little one to sleep. Only 24 hours in a day and times seems to fly by quickly.

So here are some tips for getting the little one for fall asleep to squeeze some more time out of your day whether its to exercise, sleep, catch up on work or meet new people.

The Schedule

The book “On Becoming Babywise” is all about how to schedule your baby. It’s somewhat controversial, because a lot of people think scheduling isn’t right for infants. However, in our experience, the sooner the baby is on a schedule, the smoother feedings and sleep patterns become. This involves feeding at the same times each day and within a tight window and also putting to sleep at the same time each day.

For example, my wife would give me 45 minutes to get 6 ounces down the hatch. This would generate some stress. Sometimes the 6 ounces would go quickly, other times it was agonizing. If I was 18 years old at the time, I probably would have drank some of the formula myself to take off some of the pressure at the 30 minute mark.  But keeping a tight schedule clearly helps most babies ease into things.

Quasi-Ferbize

The Ferber technique is essentially the one that our parents’ generation used — put the baby down before she’s asleep, let her fuss if she needs to, check on her in 2 or 3 minutes so she knows she’s safe and you’re near but don’t pick her up, then increase the increments between check-ins — 5 minutes, 7, 10, 15, etc. If your baby doesn’t fall asleep within 30 minutes, pick her up, walk a little, quiet her down, and try again a little later. This process may take up to a week for the baby to get the idea, but it’s better than months upon months with mostly sleepless nights.

Both the scheduling and Ferber methods can be used when you’re trying to put them down AND when they wake prematurely from a nap or night’s sleep.


The Sleep Environment

Some recommend purchasing a white noise machine for the nursery to generate a steady level of noise, more like what they experienced in the womb.  We bought an air purifier that cleans the air, while providing some white noise.

Swaddling is also a big help since comforts the infant. However, don’t be surprised if the baby seems to fight it — pressing out again the swaddle is similar to the kicks they do in the womb and, again, it’s soothing to them. It makes them feel safe and familiar. You can buy ready-made swaddles with strategically-placed velcro strips to reduce the likelihood the child becomes unswaddled at night resulting them waking up.

Bedtime Routine

Implement a routine before naptime and bedtime. For infants, we did bath and story before bedtime, and some walking and talking or a song before naptime. We also fed a little bit before putting them down (we called it “topping her off”), but not a full meal — just enough to help them feel full and warm inside. One theory is they wake up once their stomach is empty so topping her off helps.

Using something “snuggly” during bedtime is really a good idea. It can be a blanket, a small toy or the like. Rub it gently on the baby’s cheek when you’re trying to sooth her or put her to sleep. Pretty soon it will be a signal to her that that it’s time for sleep. If she wakes up before she should, you can rub the snuggly on her cheek while she lies in the crib or bassinet — another signal that it’s still sleeptime.

Thanks to Teresa from Boulder for some of these tips. They helped us a lot and hope they help you whether you need more time to sleep, exercise, relax or to network to meet new customers or clients.

If you liked this article, tell all your friends about it. They’ll thank you for it. If you have a blog or website, you can link to it or even post it to your own site (don’t forget to mention www.meetingwave.com as the original source).

Saturday, October 15th, 2011 | Author: John Boyd

There are location-based dating apps, but what about meeting new contacts, clients or customers on the fly?

MeetingWave.com helps members arrange targeted networking meetings with the exact type of people they want to meet… new clients, customers, business contacts or fellow alumni – while traveling or near home or work.

Why useful? Allows members to meet new clients, customers, new business or social contacts or fellow alumni where ever they are.

We decided to make it even easier to meet new people and launched location-based iPhone and Android applications to allow business networking on the fly based on your real-time location.

Simply: (1) download; (2) create profile with some background information and meeting interests; and (3) click “Available”. We do not disclose specific location, name or contact information. Others may send “meeting requests” if interested in meeting. You can ignore, decline or say approve (and use double-blind messaging thereafter to arrange the meeting).

Or, click “Who’s Nearby?” If you see someone nearby you’d like to meet, you can send the other user a meeting request. If the other user agrees to meet, you’ll be charged only 99 cents. This fee helps monetize the platform and reduce “spam” meeting requests.

Verified Profiles

Since our focus is face-to-face meetings with new people, the background information in a user’s profile is important. The apps and website include a patent pending verification feature to make profile information more reliable. Members can have their work or alumni email addresses “verified” by MeetingWave and display an indication of that verification (e.g., @ibm.com or @brown.edu) on their profile. This allows members to verify to other members where they work and went to school. Verified email domains are an important addition to a user’s profile since can help other users decide who to meet.

On MeetingWave.com, users can search for invites posted by users having specific “Verified Email Domains” (e.g., @ibm.com or @alumni.harvard.edu). Registered users can click “meeting alert” to receive notifications in the future of new invites based on the search criteria.

Geolocation Functionality

And we’ve added “Geolocation” to the website using Google Latitude for those without an iPhone or Android. Google Latitude is a feature of Google Maps for mobile on these phones:

* Android-powered devices, such as the T-Mobile G1
* iPhone and iPod touch devices
* most color BlackBerry devices
* most Windows Mobile 5.0+ devices
* most Symbian S60 devices (Nokia smartphones)

Your proposed meeting invites will be associated with your updated current location rather than a specific location. For example, when visiting a city, your geolocation-enabled invites will be updated when you click “Refresh Geolocation” and show up in other member’s searches in that city. They can accept your invite, but you can still decide whether to approve, decline or ignore. A meeting is only confirmed if you approve and you can then facilitate meeting planning after approving the other member’s acceptance using double-blind messaging.

And for any Meeting Alerts, you’ll be notified of invites that might interest you based on your updated current location.

MeetingWave never discloses your specific location and you can turn your geolocation On or Off (Enable or Disable).

If you liked this article, tell all your friends about it. They’ll thank you for it. If you have a blog or website, you can link to it or even post it to your own site (don’t forget to mention www.meetingwave.com as the original source).

Saturday, October 08th, 2011 | Author: John Boyd

For many in the tech industry, they lost an enormous hero and mentor when Steve Jobs recently passed away. Or, as a developer friend said “there is no one else in the world who did so much for tech guys like me”.

However, for non-techies who simply fell in love with Apple’s products – iPod, iPhone, iPad, etc., I think it’s sort of like losing Santa. While Jobs was alive, we were always comforted in knowing Santa was driving hard all year and obsessed with delivery the next breathtaking product to knock our socks off.

I heard yesterday that Steve Jobs left Apple with a five year plan so I’m looking forward to seeing their future products and services. Moreover, he and his team members built an incredible organization that thrived when the rest of the economy seem to fall apart around us. Sure, there’s a bit of uncertainty about Apple’s long term future, but there are likely a few of his elves prepped to step into Santa’s shoes to move the company forward.

Tim Cook has a tough act follow as did Jeff Immelt at GE and Jay Leno at the Tonight Show.

We wish him and his team the best and offer them and Steve Job’s family and friends our condolences.

Wednesday, October 05th, 2011 | Author: John Boyd

Tonight, we lost an extraordinary leader, innovator, inventor, CEO, marketing gurus and much more. I was saddened by the news and offer my condolences to his family and friends.

Like many, I am grateful for Apple’s breathtakingly innovative products. They’ve always left me speechless.

And I’m grateful for all the Pixar movies he helped create. Without a doubt saved my sanity as a parent since replaced dozens of Barbie movies I would have otherwise suffered through with movies I enjoyed with my girls – Toy Story, Up, Cars, The Incredibles, Memo, Ratatouille, Monsters, Inc., a Bug’s life…These are great innovative movies the entire family can enjoy together.

But what’s also extraordinary is the clear display of someone having the courage to pursue and focus on his passion or Arete. As Wikipedia.org explains:

Arete ( /ˈærətiː/; Greek: ἀρετή), in its basic sense, means excellence of any kind. In its earliest appearance in Greek, this notion of excellence was ultimately bound up with the notion of the fulfillment of purpose or function: the act of living up to one’s full potential. Arete in ancient Greek culture was courage and strength in the face of adversity and it was to what all people aspired.

“The most articulated value in Greek culture is Areté. Translated as “virtue,” the word actually means something closer to “being the best you can be,” or “reaching your highest human potential.”

See, http://en.wikipedia.org/wiki/Arete

We should be grateful Jobs pursued his passion rather than likely safer paths. During his 2005 Stanford Commencement speech, he wisely advised:

Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life… Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.

And also:

Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.

Socrates once said: “It is the greatest good for an individual to discuss virtue (aka areté) every day…for the unexamined life is not worth living.” I think Plato suggested nearly everyone has their own Arete.

There have likely been others like Jobs around us but not as visible or recognized. Bill Gates with Microsoft. Jeff Duke Ellington and music. Larry Bird and three pointers. Laird Hamilton and monster waves. Steve Irwin and wildlife. These are all people who each had enormous skills and the courage and conviction to pursue their passion.

There are many people from all works of life who do this. Doctors, researchers, educators, etc.

But many who don’t but it’s never to late to change paths.

When growing up, my father would tell me to do what I enjoyed doing and success will follow. I enjoy learning new things so becoming a patent attorney was a perfect fit. I also enjoy meeting new people, but running a website was not my passion.

As Job’s also stated in his Stanford commencement speech:

You’ve got to find what you love. And that is as true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don’t settle.

Stay Hungry. Stay Foolish.

The greatest gift is that simple lesson. The best way to honor Steve Jobs is not necessarily buying Apple’s next new product, but instead spending time thinking about what is your Arete and pursue it if not already doing so.

What do you enjoy doing? What is your greatest skill or passion?

Don’t settle for anything else.

You’ll be helping yourself, likely those around you and, quite possibly, change the world.

If you liked this article, tell all your friends about it. They’ll thank you for it. If you have a blog or website, you can link to it or even post it to your own site (don’t forget to mention www.meetingwave.com as the original source).

Sunday, October 02nd, 2011 | Author: John Boyd

There have been some recent discussions about this tension on various blogs. Fred Wilson posted a short blog on Sept. 20, 2011 entitled “Real Names” discussing the identity of his blog commenters and the use of on-line aliases.

Mark Shuster followed up the next day with a blog entitled “Why Pseudonymity Is Such an Important Concept” in which he stated:

“As I did a deeper dive reflection on the topic I started thinking I wanted: Anonymity + Authority. In other words, it’s fine to not use your real name but I wanted to know that you were an honorable person and not a troll. I was thinking it would be awesome to have systems that could help track this so more authoritative people who were anonymous could rise to the top.”

And this week TechCrunch posted an article entitled “For Those Who Don’t Want To Believe” concluding: “But it means the ability to remain pseudonymous online will only become more and more important in the years to come.”

A Ubiquitous Pain Point

Who hasn’t struggled with this tension and wanted something more. I’ve used online rental sites (VRBO and Airbnb) and always feel much more comfortable and secure when someone responds to a VRBO posting with an @company.com email address or later provides an @company email later in the Airbnb transaction. Why? It tells me at least where they work, which is more than what an @gmail, @yahoo, or @hotmail email address provides.

However, I understand why many want to use @gmail, @yahoo or @hotmail email address in online transactions.

First, they don’t necessary want to disclose their identity until ready to do so (e.g., when closer to confirming the transaction).

Second, they often have no idea who’s at the other end of the online transaction and are concerned about disclosing their work email address to strangers.

Finally, they often don’t want to use a work email for personal matters such as arranging a family vacation.

This problem occurs on rental sites, sharing sites, Craigslist, dating websites, sites for meeting new people and social networks.

A problem on social networks?

Yes. Anyone can create fake LinkedIn profiles or Facebook profiles.

So just because someone has a LinkedIn or Facebook profile, does not necessarily make them real or their profiles reliable.

Pseudonymous- Bearing or Using a Fictitious Name

Pseudonymity is a word derived from pseudonym (meaning ‘false name’) and anonymity
(meaning unknown or undeclared source) describing a state of disguised identity or the use of a pseudonym.

It doesn’t provide much help in that the individual remains anonymous and reveals virtually nothing about their identity, background or whether they are real or fake.

Another Solution

Vrfy.me helps people leverage their @company.com or @alumni.university.edu email without disclosing their email address.

A user can verify they “own” either a work or alumni email address by clicking through the verification email sent to their email address and the verified email domain (e.g., @ibm.com or @alumni.stanford.edu) gets displayed on their vrfy.me profile.

They can then share that profile url with others (and ask others to share the same) when using LinkedIn, Craigslist, VRBO/Airbnb, social network, dating sites, blog comments, etc.

Vrfy.me is a compromise. Just one part of the solution. A simple tool slightly safer surfing.

Wouldn’t you feel safer meeting new people or renting out your home when you know at least where the person works?

Or, wouldn’t a comment to a blog article about Apple or Oracle hold more water if made by someone having an @apple.com or @oracle.com email address indicating they work there?

Let us know what you think.

Would you use a vrfy.me/username when doing online transactions and ask others to provide the same?

If you liked this article, tell all your friends about it. They’ll thank you for it. If you have a blog or website, you can link to it or even post it to your own site (don’t forget to mention www.meetingwave.com as the original source).

Friday, September 30th, 2011 | Author: John Boyd

After several but sporadic decisions issued by the Supreme Court impacting the US patent system and years of debate about how the system should be improved, Congress recently passed the Leahy-Smith America Invents Act (HR 1249). The Act was signed into law by President Obama on September 16, 2011. The text of the Act can be found here.

The provisions of the new law have a variety of effective dates. Some of the changes take effect immediately. Fee increases will be instituted on September 26, 2011. Other changes will not be implemented until 2012 and 2013.

Many have argued that the patent reforms contained in the Act will hurt small businesses and individual inventors. Some of those concerns may be justified. But the overall impact of the Act will likely depend on a number of variables such as how an individual business operates and its relevant technology area and how the law is implemented and interpreted over time.

The Act includes a variety of patent reforms that may significantly impact start-ups. The list below is a sampling of some of the Act’s major changes.

(1) “First to File” replaces “First to Invent”

The Act changes the US from a “first to invent” to a “first to file” system (Section 3), thereby harmonizing the US with most other countries effective March 16, 2013.

Under the “first to invent” system, priority was given to the first inventor who invents the invention rather than whoever files a patent application first.

The new law gives priority to the “first to file” the patent application (unless the first filer derived the invention from another).

This reform is believed to motivate a “race to the patent office”, which many think will favor large companies with the resources to file an application quickly. This may be true in some cases but not all.

Who is slow-moving and has more “red tape”?

Consider the dynamics of large companies with layers of bureaucracy. Often, the process involves several steps: (i) the invention is conceived by a researcher or engineer, (ii) the idea is submitted to an invention disclosure database, (iii) an IP committee might meet monthly or quarterly to decide which inventions to protect, which applications to maintain, etc., (iv) if approved by committee, the invention disclosure is sent to an outside attorney or assigned to an in-house attorney for evaluation and drafting, and so on.

That’s not the case with all large companies and many will likely streamline their invention pipeline processes in view of the new reforms, but startups and small business can be much more nimble. Startups can get applications on file quickly and more cost effectively leveraging the knowledge and skills of the in-house inventors in the application process (e.g., see Have an Idea? What about a Patent? for some cost-effective tips).

Which companies are more equipped for $50-600K+ mini-trial proceedings?

Under the current “first to invent” system, disputes before the Patent Office are resolved by a patent interference which is an administrative trial proceeding by which it is determined which party was the first to invent.

An interference proceeding usually includes the presentation of motions with supporting testimony and documentary evidence, cross-examination depositions of fact and expert witnesses, and an oral hearing before a panel of three Administrative Patent Judges. An American Intellectual Property Law Association Survey reported that the mean cost of an interference through the completion of the preliminary motions phase was over $400,000, while the mean total cost of the entire interference was over $650,000.

In addition to the cash outlay for an interference, the ability to prove “first to invent” (e.g., “reasonable diligence”) often required devoting resources to producing documentation (e.g., signed notebooks, etc.) not always well maintained by independent inventors or small businesses.

Accordingly, the current interference system was not favorable to small business or individual inventors in view of the large costs involved.

However, interference proceedings under the pre-Act patent system were rare. And more often than not, the first to file prevailed in the interference proceeding – so in practice the new system may not change the outcomes of these disputes.

“First to File” a Mixed Blessing

Moreover, under “first to file” more prior art would become available as it narrows the applicability of the one-year grace period available under the pre-Act patent system. Under Section 5 of the Act, the patent statute is amended so only certain categories of art that are published or publicized during the 1-year grace period prior to the patent application filing date would not be deemed a bar to patentability. Under the Act, a prior art disclosure made within the 1-year grace period that was (i) derived from the inventor or (2) made public after the inventor publicized his invention will not create bars to patentability. It will be no longer be possible to “swear behind” all “prior art” effective March 16, 2013 and this will likely cause some inventions to be “made public” to create a grace period for the published invention.

Generally, “first to file” could favor nimble small businesses and individual inventors. As always, it will require cash and human resources, whether or not an applicant is rushing to the Patent Office, to file a patent application. Large companies have more resources, but small entities often have an edge on moving faster and more efficiently and will no longer face expensive interference proceedings.

(2) “Best Mode” disclosure requirement

Effective September 16, 2011, the Act eliminates “failure to disclose best mode” as an invalidity defense in infringement cases and a means to invalidate a granted patent in post-grant proceedings (Section 15). This provision does away with a costly issue in many litigation disputes and reduces some of the difficult tensions between trade secret laws and patent protection

(3) Expanded Prior User Rights

Effective September 16, 2011, the Act also expands “prior user rights” (Section 5) which not only provides a defense against patent infringement, but also makes trade secret protection a more viable option than patent protection in some cases.

Without “prior user rights” a trade secret user/owner faces the risk of being sued even by a subsequent patentee. For example, you may decide to keep your innovative process a secret, but someone else may later independently “invent” the same process and secure a patent. As “unfair” as it may seem, this subsequent patentee – under the old patent system – has grounds for suit.

With the Act’s implementation of “prior user rights”, it is now a defense to infringement if an accused infringer can show prior commercial use by clear and convincing evidence for at least 1 year before the effective filing date of the patent or before the date of public disclosure under Section 102(b).

The Act likely fosters an environment that favors trade secret protection (if an invention can be maintained as a trade secret and is not easily “reverse engineered”) since the prior user rights will provide a defense against infringement accusations by subsequent patentees. Moreover, trade secret protection lasts for as long as the invention is maintained as a secret, while patents expire (generally 20 years from the date the application was filed).

In the end, protecting innovations using trade secret law is less expensive compared to patent protection and thus levels the playing field between large and small companies in those industries where trade secret protection is an option.

(4) Post Grant Reviews, Inter-Partes Proceedings and other proceedings for challenging patents

The Act creates new procedures for challenging or amending a patent after issuance. In addition to traditional reissue and Ex Parte Reexamination proceedings, the Act provides for three new post-issuance procedures: (i) Post Grant Review, (ii) Inter Partes Review and (iii) Supplemental Examination. The new review procedures will be available starting in September 16, 2012.

One way of looking at this group of reforms is as a means for resolving issues or correcting mistakes as an alternative to litigation. For example, the post grant review forces the patent challenger to elect between using these administrative proceedings or taking a chance in a Federal district court. Any reforms that result in less court litigation generally helps startups since litigation costs are invariably high.

Conclusion

The 2011 Act is the most sweeping reform of the U.S. patent system since the last patent statute was enacted in 1952. This article only discusses a few of the many changes to U.S. patent law and other changes may have an impact on companies depending on the circumstances. The Act generally simplifies the patent process by removing issues often litigated and providing alternatives to District Court litigation. How the 2011 Act impacts an individual startup will depend on the startup’s internal resources, processes and technology focus.

About the Author: John Boyd is a partner at Rimon, PC, focusing on intellectual property matters. John is also the founder of MeetingWave.com (helps users meet new business contacts) and Vrfy.me (allows users to create verified profiles for safer online transactions).

If you liked this article, tell all your friends about it. They’ll thank you for it. If you have a blog or website, you can link to it or even post it to your own site (don’t forget to mention www.meetingwave.com as the original source).

Thursday, September 22nd, 2011 | Author: John Boyd

Today’s business climate requires efficient execution and laser focus. Many out there are looking for new customers or new clients, yet competition is fierce and customers are reluctant to make changes that could disrupt their business or are also extremely frugal.

That is why it is critical to understand the customer’s needs and concerns. To learn this, you must ask a lot of questions and talk with them, preferably in a face-to-face meeting or Skype call for improved communication since email has its weaknesses. You can then leverage what you learn from one customer in your marketing and sales efforts with other new customers.

By better understanding their day-to-day business world and the issues they deal with day in and day out, you can provide a more compelling solution for the client. Ask them what they’d change at work? What they like about the current product or service they use? What they don’t like? Are there concerns about the costs for transitioning to your product or service? Who within the business uses the product/service? Who maintains it? Keep in mind the customer might not always know what he or she wants or needs, so pull information from the various employees at the customer to better understand their possible needs. They might be complacent and not aware of how your product or service could be adapted to improve their business.

So try to understand your customers and their business. Visit their office and see how they work. Try to meet with other employees in the business who would be impacted by your product or service. The people using the product/service are often not involved in the purchase but can provide insight and sometimes be the squeaky wheel for change.

The key is to understand as much about the customer as possible so you can provide a more compelling solution as a partner rather than a simple vendor. Helping them achieve their business goals will likely help you achieve your goals as well as will help secure this customer and connect with new customers.

Monday, September 05th, 2011 | Author: John Boyd

What sparked the idea for MeetingWave:

Having done a lot of business travel in his life, John began noticing that his dinner plans getting the grunt of moving around so often. He recalls most of his dinners as eating alone in the hotel room, or by grabbing a bite in his hotel restaurant, seeming to always take notice of the many other unaccompanied business travelers. These nights eventually led John to spark an idea for a tool to end these nights and ultimately bring business travelers together. As the idea grew in his head, John began brainstorming on a site that enabled travelers like himself to meet new people on the road or near home/work, providing targeting, privacy and controls.

Some background on MeetingWave:

Although John came up with the idea in February 2000, it was not until July 2007 that the site was launched, and renamed in 2008. John describes the core purpose of MeetingWave as a tool used for “helping people meet the right new people over coffee, lunch, dinner or other meeting activity.” Knowing the crazy and hectic lives of business travelers, along with the uncertainty of meeting new faces online, John and the MeetingWave team have implemented a number of privacy controls, verification features and flexibility. The site allows users to describe the type of people they would like to meet without disclosing their name or contact information, and does not ask them to commit to a meeting unless ready and interested in meeting the those who rsvp. “Arrange face-to-face meetings with new business contacts with control, privacy and flexibility.”

MeetingWave launched their mobile apps and private label Saas versions this year.

Why we think they’re awesome:

We love that John saw problem and took it upon himself to fix it! We can only imagine how many other business travelers like him were struggling to enjoy their evenings after long work days in new cities/states. What a great concept!

Something else that we love about MeetingWave is the precautions that they take when new users sign up… they ensure your privacy and do not disclose any information you would not want shared. Awesome service!

Be sure to check out MeetingWave.com through their links below!

Connect with MeetingWave:

Website; Twitter; Facebook

This article was originally posted at http://businessbewareradioshow.com/3617.html

If you liked this article, tell all your friends about it. They’ll thank you for it. If you have a blog or website, you can link to it or even post it to your own site (don’t forget to mention http://businessbewareradioshow.com as the original source).

Wednesday, August 17th, 2011 | Author: John Boyd

Have you kept in touch with your college classmates? Participated in college networking?

Building out your Rolodex of contacts can help you find new job leads or new clients. Most jobs are found through connections and most clients start with a new introduction. Networking with alumni is a good place to start. Here are some steps to take to build your college network and meet people:

1. Start making connections with fellow alumni on LinkedIn and Facebook. Search for them and send invites to connect with a thoughtful introduction.

2. Join your alumni group on LinkedIn and Facebook and become a valued member.

3. Check out your college or university alumni website and sign up for an alumni email address, the online directory and other tools they may provide to help you connect with your fellow alumni and leverage resources for alumni.

4. Join your alumni association and determine whether there are any regional associations near you. Go to alumni events and try to become active in the association.

5. Wear your colors while on vacation or on weekends. This can sometimes prompt a “Did you go to University XYX?” from a stranger and lead to conversation and new contact.

In the end, business networking with fellow alumni can create your own college network or university network whether networking for jobs, professional networking or just to meet people.

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